Shipping Policy
Shipping Policy of Ecoway Bath
Welcome to Ecoway Bath (“Ecoway Bath,” “we,” “us,” “our”), your trusted provider of innovative smart bathroom solutions. We are committed to ensuring a smooth and transparent shipping experience for all orders placed through ecowaybath.com (the “Site”).
By placing an order, you agree to the terms outlined in this Shipping Policy. If you have any questions, feel free to contact our customer service team before completing your purchase.
Shipping Availability
We currently ship across Canada, with shipping rates based on your location.
Shipping Costs & Delivery Times
Shipping fees are applied per product and calculated at checkout:
• Ontario: Flat rate of $150 per product
• Rest of Canada: Flat rate of $250 per product
Estimated Delivery Time:
Orders are delivered within 5-10 business days after processing. Delivery times may vary based on location, product availability, and courier transit times.
Order Processing Time
Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. If there are any unexpected delays, we will notify you via email.
Tracking & Order Status
Once your order has shipped, you will receive a confirmation email with tracking details. You can use this information to track your package’s estimated arrival.
Shipping Carriers
We work with trusted shipping carriers to ensure secure and timely delivery. The carrier used may vary depending on your location and selected shipping method.
International Shipping
We currently do not offer international shipping outside of Canada.
Failed Delivery & Incorrect Address
Please ensure your shipping address is accurate and complete at checkout. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment. Ecoway Bath is not responsible for lost or delayed packages due to incorrect addresses.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately at Service@Ecowaybath.com. We will work with the carrier to resolve the issue.
Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in our shipping practices, carrier partnerships, or legal obligations. Updates will be posted on our Site, and the revision date will be updated accordingly.
Contact Us
For any shipping-related inquiries or assistance, please contact us at:
Ecoway Bath
Service@Ecowaybath.com